FAQs

Delivery

How much is delivery?
UK delivery is free on orders of £20 or more, and £2.95 under £20. Delivery to Ireland is £5 and to the rest of the world £12.50.

How long will my order take?
We ship with Royal Mail and delivery usually takes 1–3 working days. Orders placed after 3pm are dispatched the next day. You'll get an email with tracking once your order ships.

Returns & exchanges

How do I return something?
Request a return from your account (open the order and choose “Request return”) or email info@listersschoolwear.co.uk. For UK orders we'll email you a prepaid returns label, so returns are free. Post the items to us with your order number. Step-by-step returns guide.

How long do I have to return an item?
Returns must reach us within 60 days of delivery, unused and with the order ID included in the parcel.

When will I get my refund?
Refunds are usually processed within 3–5 working days of your return arriving with us.

Can I exchange for a different size?
Please return the item you don't want and place a new order for the size you need – that's the quickest way to get the right size to you.

Sizing

How do I choose the right size?
Check our size guide, which lists trouser measurements (height, waist and inside leg) and chest sizes for each age.

Do you have school uniform for older children and teenagers?
Yes. Most styles go up to age 17–18, and many come in adult sizes too. See our guide to sizes 13 to 18.

Products

Are your garments Teflon-free?
Yes. Our uniform is made without a Teflon fabric treatment. Find out more.

Do you sell multipacks?
Yes – see our multipacks for better value per item.

Still need help?

Email info@listersschoolwear.co.uk or use our contact form.